What is Bitcoin Wallet customer service

Coinbase support: reach the telephone hotline and customer service

Coinbase support will help you if there are problems with your account or if you have questions about your wallet or account. We'll show you what options you have to contact Coinbase's customer service online or by phone.

Click here for online support

Important note: Due to problems with the local tax authorities, Germany is currently not officially supported by Coinbase. In our test, we were able to log in and were also verified by Coinbase. However, it cannot be ruled out that there are problems with transfers and transactions may not arrive in your wallet. Trading on Coinbase is therefore based on own risk.

Coinbase is one of the most famous online platforms to buy or sell Bitcoin and other altcoins. After you have created a wallet and done the verification, you can start trading cryptocurrencies straight away. If there are any problems, you can contact Coin-Base-Support, who will answer your questions.

Coinbase Support: Reach customer service by phone and online

Coinbase offers users different ways to reach customer service:

  • By email
  • Twitter
  • By phone

In general, you should note that Coinbase has a lot of new registrations due to the current hype about Bitcoin and other crypto currencies. The support is accordingly busy with a lot of inquiries. You have to expect relatively long waiting times, as the support gives priority to the following topics:

  • Login problems
  • Verification and two-factor authentication issues
  • Delays in purchases / sales

If you have any other problem, Coinbase recommends first taking a look at the English-speaking support center, where you can get answers to the most common questions.

Write an email to Coinbase Customer Service

If you haven't found an answer to your questions in the support center, you can write an email to customer service. In order to ensure the fastest possible processing, you should enter the respective error message and the codes for the transaction.


Coinbase: Call the hotline by phone

Coinbase also offers a telephone hotline. However, this is located in the USA and is also English-speaking. You can contact customer service at this number:

+1 (888) 908-7930

The hotline is available Monday to Friday, 24 hours a day, around the clock.

Coinbase on Twitter

Coinbase is also represented on the social network Twitter. There are regular status updates on Coinbase and the services offered here. Specific inquiries are not answered here, use the e-mail support for this.

[status] Resolved: We have cleared our backlog of delayed wires from December. Customers should receive their funds ... https://t.co/P5XX3VsBGL

- Coinbase Support (@CoinbaseSupport) January 14, 2018

Is there a German support for Coinbase?

Customer service for Coinbase is currently only available in English. It is not known whether there will be support in other languages ​​at some point, for example for German users. In this case, we will inform you about this at this point.

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